When will I my order ship?
We are working around the clock to fulfill holiday orders up until 12/24. Ground Shipping takes 1-5 business days. Please see the shipping map below for transit times. If your order must arrive before Christmas - we suggest upgrading to Overnight Shipping. Anything noted as 1 Day (Florida and Southern GeorgiA) or less should make it before Christmas via Ground. (Although we have never met anyone that didn't mind receiving beer any day of the week - especially during the holiday!)
How much does it cost to ship my package?
Ground Shipping (1-5 Business Days) -
12 Beer Assortments - $15
24 Beer Assortments - $20
Express Shipping charges vary depending on the product and destination and can be viewed at checkout. Express pickup and delivery are available Monday-Friday only.
Example: If you make a purchase on Saturday evening and select overnight service, the package will be picked up on Monday and delivered Tuesday.
Express packages will be sent out on the first available pickup after the order is placed. (Orders placed after 3PM EST will not be picked up until the following business day.)
Shipping costs include a custom mold designed to ensure that your gift arrives safe and sound, ready to drink! No peanuts or paper here. Just speedy delivery and a divine presentation that top rated craft beer and wine deserves.
An adult signature is required upon delivery for all beer and wine gifts.
*Shipping to a business address is highly recommended. Our packaging does not reference its contents and someone should always be available to sign upon delivery.
When will my order ship? Orders placed before 3PM EST Monday - Friday will be shipped on the same business day! Orders placed after 3PM EST will be shipped on the next business day. (Orders placed after 3PM on Friday through 3PM. Monday will be shipped out on Monday)
Can my order be delivered on a specific date?
If you would like to select a future shipping date, no problem at all just enter your preferred delivery date in the 'Future Ship Date/Shipping Instructions' text box in your cart and we will schedule shipping accordingly. You will receive a shipping confirmation on the day that your order has shipped. We only use reliable shipping carriers to ensure that your product arrives on time. *Please note that we will do everything on our end to make sure your package arrives on time, but ground shipping does not guarantee a specific shipping date. (This rarely happens, but we cannot be responsible for acts of God and other issues out of our control!)
**Express Delivery is only available on Monday - Friday. Saturday delivery may be available in certain locations for an additional fee. Please call us at 1-800-979-6650 to confirm that Saturday Delivery is available.
*****Delivery to a business is only available on Monday - Friday*****
*****Delivery to a home is only available on Tuesday - Saturday*****
Most packages will arrive between 1-5 business days. Please see the map below for estimated shipping times. (The day you order does not count as a transit day.) You will receive a shipping confirmation with tracking information after your order has been processed. Saturday delivery is available at no charge to residential addresses only. Orders going to a business are delivered Monday-Friday. For best dates available, just add your gift to the cart and see available delivery dates and associated costs. Thanks for shopping....Cheers!
**Shipping Estimates are based on Monday-Friday business hours
What states do you ship to?
Arkansas, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming
Are there any states where you can't have a beer gift basket shipped to?
Due to alcohol shipping regulations, we cannot ship to Alabama, Alaska, Kentucky, Hawaii, Mississippi and Utah.
Can I send my package to a PO Box or an APO?
At this time we are unable to deliver to P.O. Boxes or APO addresses.
Do you ship internationally?
We do not ship outside of the United States at this time.
Adult Signature Requirements:
An adult signature is required with each purchase to verify that someone of 21 years of age or older can receive the product. If an adult with proof age is not available, the package will be returned after 3 delivery attempts.Is shipping included in the cost?
The price for each product does not include shipping. Shipping charges are displayed at checkout.
Is an invoice included with my order?
Rest assured that your recipient will not see any reference to the price you paid for your product.
What happens if the recipient is not available to sign for the package?
Our shipping carriers will make 3 attempts to deliver your beer gift. If someone 21+ is not available to sign for the package after 3 attempts it will be returned to our warehouse. (This rarely happens. There is something about having a beer gift delivered that prevents this package from getting left behind!) In the event that it does get returned, we will notify you with additional options for your delivery.
*Shipping to a business address is encouraged. Our packaging makes no referencing to beer or its contents and someone should always be available to sign for the package.
A great way to ensure that your beer basket, crate or briefcase gets delivered as expected is to schedule a delivery time from our shipping carrier. After your gift leaves our warehouse, you will receive tracking information that contains a link to schedule the time. 99% of the time, this alleviates a missed delivery.
If your gift cannot be delivered because an adult could not sign for the package and is returned, a refund cannot be issued -- not only because the product cannot be reused once shipped out, but also because we are charged additional shipping to return the package from the destination to which it was sent. If your gift is returned we can offer to reship a new gift. (we will gladly cover the cost of the new product itself, but you must agree to pay for the new ship cost associated).
Can I place one order for multiple recipients?
Yes! If you would like to ship to multiple addresses, please download this form, complete and email to firstname.lastname@example.org. Upon receipt, we will send you a link to pay for your order. Immediately after payment, you will receive an order confirmation with all charges via email.
What if I have an issue with my order?
We package all of our products well so they arrive on your doorstep snug, safe, and secure. If an item does not arrive as expected, please contact us within 10 days. 100% customer satisfaction is our top priority. We're happy to send you replacement items as soon as possible. (Keep in mind, out of stock items may have been substituted.)
For a variety of reasons we will occasionally run out of a specific craft beer. It is the nature of the craft beer industry to only make certain beer seasonally. Also, as these microbreweries go through growing pains or expand their lines of beers supply and demand for some of their beers can change. Additionally, if distributors have challenges in getting certain beers from other distributors we may not have a certain craft beer available. When this happens we reserve the right to substitute a product of equal or greater value and on point with bucket themes.