Customer satisfaction is our #1 priority. If you have any issues with your order, please contact us at firstname.lastname@example.org or call us at 1-800-979-6650 within 2 days of receiving your product.
Due to the nature of our product and alcohol shipping laws, we cannot accept returns for our product. In the event that there is a problem with your order we will issue a replacement of the same or better value within 24 hours of notification.
If a package is returned to us as a result of a missed delivery, a returned delivery fee of $24.99 for a bucket or briefcase and $29.99 for a crate or cooler will be included to cover the delivery fee and product costs. Please contact us if you believe this will be an issue. We want to help find a solution that ensures your beer gift gets delivered to its recipient in a timely manner
Due the nature of the Craft Beer industry, all beers listed on our site are subject to availability. We reserve the right to substitute a beer of like, kind and quality or better in the event that the desired beer is not available. You can be assured that our beer experts will pick the best substitution if required.